Brookdale Financial ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website.

​

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or submit information through our forms, including our "Submit a Collection" form.

​

Information We Collect

​

We may collect personal information that you voluntarily provide, including:

• Name

• Company name

• Email address

• Phone number

• Mailing address

• Account information

• Collection account information

• Any additional information submitted through our forms

​

We may also automatically collect certain technical information, such as:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and similar technologies

​

How We Use Information

​

We may use the information we collect to:

• Respond to inquiries and requests

• Process collection submissions

• Provide services to our clients

• Improve our website and services

• Communicate regarding accounts and services

• Comply with legal and regulatory requirements

• Protect against fraud, unauthorized activity, or misuse

​

Sharing of Information

​

We do not sell personal information.

​

We may share information with:

• Service providers that assist in operating our business

• Professional advisors and legal representatives

• Government agencies or regulatory authorities when required by law

• Other parties as necessary to provide requested services

​

Data Security

​

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

​

However, no method of transmission over the internet or electronic storage is completely secure.

​

Cookies and Analytics

​

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You may modify your browser settings to refuse cookies, although some website functionality may be affected.

​

California Privacy Rights

​

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

• Know what personal information we collect and use

• Request access to personal information we maintain about you

• Request deletion of personal information, subject to applicable exceptions

• Correct inaccurate personal information

• Be free from discrimination for exercising your privacy rights

​

To submit a privacy-related request, please contact us using the information provided below.

​

Third-Party Websites

​

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

​

Changes to This Policy

​

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

​

Contact Us

​

If you have questions regarding this Privacy Policy or our privacy practices, please contact us through the contact information provided on our website.